Privacy Policy
Last updated: October 10, 2026
At Rajando, we are committed to protecting your privacy and personal data. This policy describes how we collect, use and protect your information, in compliance with Argentine Personal Data Protection Law 25.326.
1. Information We Collect
We collect the following information when you use our application: • Registration data: name, email, phone, ID • Location data: to provide the transportation service • Vehicle data (drivers): license, insurance, photos • Payment data: processed by Stripe (we do not store card data) • Usage data: app interactions, ride history • Device data: model, operating system, identifiers
2. How We Use Your Information
We use your data to: • Provide and improve our transportation services • Verify your identity and drivers' identity • Process payments and manage subscriptions • Send notifications about your rides • Respond to inquiries and provide support • Comply with legal and regulatory obligations • Prevent fraud and ensure security
3. Data Sharing
We may share your information with: • Drivers: name, photo and pickup location • Riders: driver's name and photo • Service providers: Stripe (payments), Google Maps (maps) • Authorities: when required by Argentine law • We do not sell or rent your personal data to third parties.
4. Data Subject Rights (ARCO)
In compliance with Law 25.326, you have the right to: • Access: request information about your personal data • Rectification: correct inaccurate or incomplete data • Cancellation: request deletion of your data • Opposition: object to the processing of your data To exercise these rights, contact us at: contato@rajando.com.ar Account deletion: you can delete your account directly in the app (Perfil → ELIMINAR CUENTA) or by following the instructions on our account deletion page. Deletion is immediate and irreversible. Response time: up to 10 business days.
5. Cookies and Similar Technologies
We use cookies and similar technologies to improve your experience, analyze app usage and personalize content. You can manage cookies from your browser settings.
6. Data Security
We implement technical and organizational measures to protect your data: • TLS encryption in all communications • Secure storage on protected servers • Restricted access to personal data • Continuous security monitoring • Periodic audits
7. Minors
Our services are intended for users over 18 years old. We do not intentionally collect data from minors. If we detect data from a minor, we will delete it immediately.
8. Changes to This Policy
We may update this policy periodically. We will notify you of significant changes by email or through a notice in the app. Continued use of the service implies acceptance of the changes.
9. Contact and DPO
For privacy inquiries or to exercise your ARCO rights: Data Protection Officer (DPO): [DPO Name - TBD] Email: contato@rajando.com.ar Address: [Legal Address - TBD]