Account Deletion

Last updated: October 10, 2026

This page explains how to delete your Rajando account and what happens to your personal data. Deletion is immediate and irreversible.

1. App and Developer

App: Rajando Package ID: com.rajando.app Developer: Rajando Contact: contato@rajando.com.ar

2. Delete from the App

Follow these steps inside the Rajando app: 1. Open the app and sign in 2. Go to the "Perfil" (Profile) section 3. Tap the "ELIMINAR CUENTA" button 4. Confirm in the first warning dialog 5. Confirm again in the second dialog to finish Once confirmed, your account and data are deleted immediately.

3. Delete without the App (by email)

If you can't access the app, request deletion by email: • Send an email to: contato@rajando.com.ar • Subject: "Eliminar mi cuenta" • Important: the email must be sent from the same address registered to your account We process the request within 10 business days and confirm by email.

4. Data that is Deleted

When you delete your account, the following is permanently removed: • Profile data: name, email, phone and DNI • Uploaded documents (ID, license, insurance) • Vehicle data (drivers) • Active subscriptions • Trip history and messages • Authentication credentials and sessions

5. Data we Retain

Due to legal obligations in Argentina, we retain only: • Records required by Law 25.326 on Personal Data Protection • Fiscal and accounting records required by tax regulations (AFIP) • Data needed for defense against legal claims This data is kept only for the legally required period and then securely deleted.

6. Important Warning

Deleting your account is IMMEDIATE and IRREVERSIBLE. • You will not be able to recover your account or data • You will lose access to trip history and balances • You will need to create a new account to use Rajando again